our process
How We Work: The Impact DR Renovation Process
STEP 1
CONSULTATION
We start by listening. We visit your home, walk through your goals, understand your lifestyle, and ask the questions that lead to the right outcome. No sales pitch. Just a real conversation about what you want your home to become.
Step 2
SCOPE & ESTIMATE
We develop a detailed, itemized written scope of work and estimate. You will know exactly what is included, what it costs, and why. We do not pad numbers and we do not hide costs. If the scope needs to change, we tell you first.
Step 3
DESIGN & SELECTIONS
We guide you through all material and finish selections — cabinetry, tile, countertops, fixtures, paint, and more. We have trade accounts with local suppliers and can provide guidance, samples, and honest opinions on what works and what doesn't.
Step 4
BUILD
Our crew arrives on schedule, works professionally, communicates with you daily, and treats your home with genuine respect. We clean up at the end of every day. We do not disappear mid-project.
Step 5
REVEAL & FINAL WALKTHROUGH
When the work is done, we walk through every detail with you. We resolve any punch list items before we consider the job complete. And we follow up 30 days after completion to make sure everything is exactly right.